General Marcato Overview

Info not here? Request it!

Ideas for what to write here:

• A description of what Marcato is
• An overview of each module
• An overview of the apps (Issuance, Catering)
• An overview of various functionality (contracting, forms, documents, credentials, payments…)
• Links to FAQ answers on the Marcato Support pages
• An explanation of access controls - particularly the difference between access controls and other common problems such as forgotten password or wrong organisation.
• …

Ordering your tickets and meals for FOG members

What is Marcato?

Description of dashboard…

Marcato has some general project functionality, including

• calendars
• files
• messaging/posts
• notifications
• tasks
• tags

These are explored in more detail in the pages linked below. There are also many functions of Marcato that run throughout the system which I will also cover below. However, it can be helpful to think about Marcato in terms of 'modules', or discreet areas within the system that function in different ways. Please be aware that depending on your access settings, you may be unable to see many of these modules from your account. If you require access to a module you are always welcome to request it.

We don't really use the Media module at all (writing in Dec 2019). This may change in future years, but for the moment this module is empty and untouched. You can explore the Marcato Support board for more info if you want to!

Modules here…

In my¹⁾ opinion, the place where Marcato really begins to get interesting is in exploring the functions it has. Many of these functions run across the entire system, whereas others are only able to work with a particular module. 'Credentials' is one that works across the whole system, allowing us to build an internal ticketing system with online payments. 'Contracts' is a function that only works with the Artist module.

The reporting section can be really overwhelming and hard to understand. To build good reports you really need to have a thorough understanding about how the database was built to function. … more words here …

The Credentials function is pretty powerful.

There are some apps…

words

Internal Communications & Comments

Tags & Tagging

Understanding the user interface: http://marcato.freshdesk.com/support/solutions/articles/11000067583-understanding-the-interface

How to edit your profile: http://marcato.freshdesk.com/support/solutions/articles/11000067283-editing-your-own-profile

Glossary of terms: http://marcato.freshdesk.com/support/solutions/articles/1000104772-app-glossary

Forgot Marcato password? http://marcato.freshdesk.com/support/solutions/articles/11000067289-forgot-your-password-

Change your Marcato password: http://marcato.freshdesk.com/support/solutions/articles/11000067303-change-your-password